Consignment enquiries are part of an auction house's daily business — but reviewing and preparing them takes valuable time. LotStage AI digitises the entire process, structures incoming information and lays the foundation for fast and efficient processing.
Using AI, LotStage AI prepares object information, identifies missing details and provides additional guidance for assessment. Individual acceptance rules also make it possible to pre-screen enquiries automatically and reject unsuitable submissions according to your auction house's specifications. This reduces manual review work and gives your specialist team more time for promising objects, consignors and auctions.
Fewer follow-ups. Less review work. More expert time.
The difference at a glance: Today, consignment enquiries often reach your team by email or contact form – information is missing, attachments are scattered and follow-ups cost additional time. With LotStage AI, all relevant details are captured, checked and prepared for professional review from the start. All information is available in one place, so your team can prioritize immediately, see the full context and focus on assessing suitable objects.
Less effort. More clarity. Faster decisions.
LotStage AI supports the entire process from the first photo to the backoffice decision — AI-assisted, automated and tailored to your auction house's individual requirements. Consignors are guided step by step through the relevant details, while your team receives complete, comparable enquiries in one place to prioritize and make informed decisions. Missing or unclear details become visible early on.
A clearly structured wizard guides consignors step by step through every relevant question about the object — resulting in more complete information and fewer follow-ups.
The consignment assistant integrates easily into existing websites — without extensive development work or major changes.
The logo, colours and appearance of the consignment assistant and its emails can be adapted individually to your auction house.
After submission, LotStage AI analyses details and images, adds relevant guidance and highlights missing or uncertain information.
Details, images and documents are available digitally and in a structured form. Your team can review, complete, assign, accept or reject enquiries.
Define your auction house's criteria. LotStage AI checks incoming enquiries against them and automatically rejects clearly unsuitable submissions.
From receipt to the final decision, consignors are kept informed automatically by email. The consignor-facing form, back office and communications are available in multiple languages.
Analyse enquiry volumes, decisions and processing times over longer periods — and identify opportunities for better processes.
Not every interesting consignment fits a house's portfolio, specialisation or current auction. With the LotStage enquiry pool, approved enquiries can be made available to other participating auction houses after they have been declined. This gives interesting objects a second chance while participating houses can deliberately expand their pool with suitable consignments.
Discover interesting objects that another auction house did not accept and that could be relevant to your own house.
At first, the enquiry pool displays only relevant information about the object. The consignor's personal data remains protected.
If an enquiry suits your house, you can take it over. It then disappears from the pool and becomes available in your own backoffice with all approved information for further processing.
An enquiry can enter the enquiry pool only if the consignor has previously consented to the corresponding transfer.
See how the LotStage client captures consignment enquiries step by step, asks for the relevant information and combines details, images and contact data into one complete enquiry. The second demo shows how auction-house staff can review incoming enquiries centrally in the backoffice, prioritize them, assign them to the right team members and follow their progress at any time. All object details, notes and processing steps remain available in one place – reducing follow-up questions, creating clear workflows and enabling faster, transparent decisions from first contact to a well-founded assessment of every submitted object.
See how consignors submit object details, images and contact information step by step in a clearly guided enquiry.
See how your team can centrally manage and process incoming enquiries in the backoffice.
Interface previews
Client
Backoffice
Structured enquiries. Clear workflows. More time for what matters.
LotStage guides consignors through their enquiry and brings object details, images and documents together. Missing information is identified early and enquiries are checked against your acceptance criteria, helping your team focus on expert assessment.
The assistant on your website guides consignors through the relevant details about their object.
AI checks object information and highlights gaps or unclear details.
Acceptance rules screen enquiries and can automatically reject unsuitable submissions.
Review and assign enquiries together, with object details, images, documents and a clear history.
Automatic emails accompany each enquiry from receipt through to a decision.
Embed the assistant in your existing website with your logo, colours and branding.
Personal setup and support getting started.
A clear process for your consignment enquiries.
For small teams looking to collect structured enquiries and review them with fewer follow-up questions.
299 € /month
2,988 € billed annually
Handle more enquiries. Keep a clear overview.
For teams handling a regular high volume of enquiries with several people involved in the review.
499 € /month
5,388 € billed annually
More capacity for larger teams and more enquiries.
For larger auction houses with multiple responsibilities and a substantial volume of consignment enquiries.
799 € /month
8,388 € billed annually
All prices plus VAT.
Concise answers about implementation, AI and everyday use.
Ask another questionA consignment assistant for auction houses is a digital tool that lets consignors submit their objects through a guided, structured form — including photos and descriptions — instead of email or phone calls. LotStage AI adds AI pre-qualification on top, reviewing and enriching the details and automatically pre-sorting submissions according to each auction house's acceptance rules.
Auction houses of any size that want to capture high volumes of consignment enquiries consistently, assess them faster and manage them centrally.
It is embedded into your existing website without extensive redevelopment and tailored visually to match your auction house.
It prepares object information, identifies missing or uncertain details and gives your team additional pointers for assessment.
Yes. You define the criteria for your house. LotStage AI uses them to pre-screen enquiries and can automatically reject clearly unsuitable submissions.
Yes. LotStage AI automates preparatory work and provides transparency. Your specialists can review and control professional decisions at any time.
Rejected enquiries can be shown to other participating houses only with the consignor’s consent. Personal details remain protected initially.
